Your feedback is important to us

We always strive to give you the best service and we’re committed to finding ways to improve. If you have a comment or a concern about the care you or a family member received during a HouseCall, let us know. We welcome your feedback.


How to give feedback

1. Contact us directly
Email us on to confidentially discuss your concerns. 

2. Alternatively
If you don’t feel comfortable contacting us directly, you can complete this form to share your feedback confidentially with a central clinical advisory team. Once we’ve heard from you, there is a clear process and we’ll be in touch as soon as possible

Feedback form


3. Independent feedback services

You can also contact either of these independent free services: